Practical guide · not a new rule · Source published: 2026-06-25
One-minute answer
The NSW Small Business Commission shares a real commercial tenancy dispute resolved through mediation, including a payment plan for overdue rent and an agreed settlement without lengthy litigation, and explains the mediation process.
Who this affects
Small business owners and landlords leasing or renting commercial premises in NSW.
Potential business impact
Mediation may reduce the time and legal costs of a tenancy dispute. Practical arrangements such as payment plans or handing over a fit-out may help reduce financial uncertainty and operational risks.
General matter to check
Confirm if the NSW Small Business Commission’s mediation process can be utilised for commercial tenancy disputes or rent arrears conflicts.
A worksheet before a lease-dispute enquiry
Alongside the disputed amount, map payment timing and what would allow the business to keep operating. This is a discussion worksheet, not a mandatory-document list.
| Area | Question to consider |
|---|---|
| Agreement and timeline | Which clauses, variations or notices are understood differently by the parties? |
| Amounts and dates | Can invoices, payments and outstanding amounts be reconciled by date? |
| Possible resolution | What proposals, such as instalments or a handover, would you like to discuss? |
A Hanho editorial worksheet, not a mandatory-document list or an official agency form.
What this article cannot determine
A published case does not guarantee the same outcome or timeframe. Confirm the applicable process for your agreement, location and circumstances with the official service.
Check procedures and current status in the official source →
- Status: guidance
- Official source: Mediation in action: resolving a commercial lease dispute
Where to check the mediation process
The official NSW mediation guide covers priorities, key documents and support, including an interpreter or legal adviser where needed. Recheck fees and eligibility there.
Is an instalment plan guaranteed? No. That was the reported case’s outcome, not a promise for other leases. As an editorial preparation exercise, separating agreed amounts from disputed rent, deposits and make-good costs may help clarify the conversation.
Return to this week’s full brief →
General information only; not individual advice.